BILLING

Information about Doggy and the City billing

How will I be billed?
We deliver the grass every 7 or 14 days and we bill every 28 days. Once you have purchased you will be billed every 28 days after. The payment card ...
Thu, 19 Mar, 2015 at 12:51 PM
What is the frequency of the billing cycle?
We deliver the grass every 7 or 14 days and we bill every 28 days.
Thu, 19 Mar, 2015 at 12:51 PM
What is the pricing for Regular Service?
Our regular delivery service includes a delivery every 14 days Small Dog Potty Box: $50 / billed every 28 days Large Dog Potty Box: $60 /...
Thu, 19 Mar, 2015 at 12:53 PM
What is the pricing for Full Service Delivery?
Our full service includes a delivery every 14 days, and we change the grass for you Small Dog Potty Box: $100 / billed every 28 days Large D...
Thu, 19 Mar, 2015 at 12:55 PM
What happens if my credit card is decline for my delivery service?
If your card on file in our system is declined we will contact you to update your payment information with a phone call and email.  If there is no r...
Thu, 19 Mar, 2015 at 12:56 PM
Do you charge for the dog potty box?
We provide you with a dog potty box to use while you have dog grass delivery service.  If you cancel your dog grass delivery service we will pick up...
Thu, 19 Mar, 2015 at 12:57 PM
How do I change the payment information ( credit card ) I have on file?
You can change the payment information you have on file with us at any time. Please contact us at info@doggyandthecity.com and we will call you to assist in...
Thu, 19 Mar, 2015 at 3:19 PM
Cancelation
You may contact us to cancel your subscription at any time. Please be sure to cancel at least 48 hours prior to the beginning of your next billing cycle to ...
Fri, 31 Aug, 2018 at 10:32 AM